Dovida Group Privacy Policy
Introduction
We at Dovida appreciate your interest in this web site (the “Site”). Your privacy is important and we are committed to protecting any personally identifiable information (“Personal Data”) that you disclose to us. We want you to understand our practices with respect how and why we gather and use the information we collect from visitors to the Site.
This document outlines our approach to compliance with the European General Data Protection Regulation (GDPR) and all other relevant data-protection legislation. It also sets forth your privacy rights. Please take a moment to familiarise yourself with our privacy practices.
It is important that you read this Privacy Policy together with any other privacy policy we may provide on our national sites and on specific occasions so that you are fully aware of how and why we are using your Personal Data. This privacy policy supplements any other privacy policy and is not intended to override them.
Changes to this Privacy Policy
This Privacy Policy is subject to change without prior notice. For that reason, we encourage you to review our Privacy Policy periodically and to make note of the date of the most recent revision. If you disagree with the manner in which we intend to use the Personal Data you provide to us, you may opt out of these uses by following the instructions below. By using our Site, you agree to the terms of the Privacy Policy in effect, at that time.
Who We Are
Throughout this policy, “Dovida” or “we” or “us” or “our” refers to Horizon Home Care Group AG (trading as Dovida), a company registered at Erlenweg 3, CH 4310, Rheinfelden, Switzerland.
We have a number of subsidiaries located across various international jurisdictions. These may have their own websites, with their own Privacy Policy compliant with this policy and all other applicable privacy and data protection laws. We manage this website on behalf of our Dovida subsidiaries and are responsible for any personal data that is collected about you when visiting this site.
Data Protection Officer
Dovida Group’s Data Protection Officer (DPO) is XpertDPO Ltd:
Dovida Data Protection Office
XpertDPO Ltd.
6 Mount Street Upper
Dublin
D02 VF44
Ireland
+353 1 678 8997
privacy@dovida.ie
Information We Collect
We collect a range of Personal Data and non-personally identifiable information through this Site in order to help us to learn more about how our visitors use this Site, to measure areas of interest, and to provide our users with important information on Dovida and our services. This collection of information allows us to build features and functionality that will enhance your experience. You are not obligated to provide us with Personal Data in order to use the Site.
We also collect information through the use of General Tracking Information and Click Path Tracking (cookie technology). Please see further details below.
Collection of information (including personal data)
General Tracking Information
We keep track of the pages visited by each user. Our web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our Site by making it more responsive to the needs and preferences of our users. Please see our Cookie Policy for further information.
Click Path Tracking
“Cookies” are pieces of information that are placed on an individual’s computer hard drive to enable the individual to more easily communicate and interact with our website. Using cookie technology, we track your click path through our Site. We may use it to help customise your visit to our Site. We may also use cookies to record how many times a user has visited our Site and what pages the user has accessed. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Site or your interaction with our Site. Please see our Cookie Policy for further information.
Processing of Personal Data
Any personal data gathered from you via our Site will only be used in accordance with our Cookie Policy or to track overall visitor traffic patterns.
Access to Personal Data
Some of your personal data may be shared with:
Third Party Service providers: our trusted service providers provide us with a range of services, including web support for the Site. They may have access to your personal data as part of providing us services under a contract. These service providers are bound to protect your Personal Data from disclosure or misuse and will not share it with any third party without your prior consent.
Your personal data will not be shared with third parties for the purposes of marketing research or bulk advertising sales.
Retention of Personal Data
Dovida will generally retain personal data only for the period required to serve the applicable business purpose, to the extent reasonably necessary to comply with an applicable legal requirement or as advisable in light of an applicable statute of limitations period. Dovida may specify (e.g., in a policy, notice or records retention schedule) a time period for which certain categories of personal data may be kept. For further information, please contact privacy@dovida.ie.
Promptly after the applicable storage period has ended, your Personal Data shall be (i) securely deleted or destroyed or (ii) anonymised.
Security of Personal Data
We are committed to ensuring that your personal data is kept secure, accurate and up to date. In order to prevent unauthorised access or disclosure we have implemented appropriate technical and organisational measures to adequately safeguard and secure any personal data that we collect online.
Your Rights to your Personal Data
Access: You have the right to request a copy of the personal data that we hold about you together with a right to request an overview of your personal data.
Rectification or erasure: If any personal data are incorrect, incomplete or not processed in compliance with applicable law or this policy, you have the right to have your personal data rectified, deleted or blocked (as appropriate).
Data portability: You have the right to request a copy of the personal data that you have provided to us and that we hold about you in a commonly used and machine-readable format. We can provide your personal data either to you or to such other Data Controller(s), where technically feasible, as you specify in your request.
Object to processing: In addition, you have the right to object to the processing of your personal data on the basis of compelling grounds related to your particular situation. Please contact us to discuss these grounds should you wish to object to the processing of your personal data.
Opt-Out or withdrawing consent
At any time, you may choose to update the personal data that you have provided to us, via one of the following methods:
Sending us an e-mail at: privacy@dovida.ie;
Writing to us at: Horizon Home Care Group AG (trading as Dovida), a company registered at Erlenweg 3, CH 4310, Rheinfelden, Switzerland.
Links to Third Party Websites
Occasionally we may include on our Site a hyperlink (a “Link”) or a banner advertisement (“Banner Ad”) containing a Link which allows you to connect to the home page of third party website (“Third Party Site”), or the website of an Affiliate (“Affiliate Site”). Dovida provides these Links to you as a convenient method of accessing information that may be useful or of interest to you. This Privacy Policy and the practices that we follow under this Privacy Policy do not apply to Third Party Sites or Affiliate Sites which are operated independently from Dovida.
We are not responsible for the content, accuracy, or opinions expressed on any Affiliate Site or Third Party Site or for the privacy practices of our Affiliates or any third party. We will not, and are under no obligation to, investigate, monitor or check the Affiliate Sites or Third Party Sites for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials.
Inclusion of any Link or Banner Ad to a Third Party Site or Affiliate Site that is placed on our Site does not imply approval or endorsement of the Third Party Site or Affiliate Site. You understand and agree that by clicking on a Link to a Third Party Site or Affiliate Site, you have left this Site, and the Dovida Privacy Policy stated on this Site is no longer applicable.
Disclaimer
The data contained in our Site is for informational purposes only and is not represented to be error free. Dovida attempts to ensure that the data provided or otherwise displayed on our Site is accurate. However, the Site and its contents are provided on an “as is, as available” basis. Use of the Site and its contents is at your sole risk. Dovida does not warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site will be free from viruses or other harmful components. Dovida makes no warranties, either express or implied, concerning the content of such site, including the accuracy, completeness, reliability or suitability of such site.
Contact Information
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact:
Dovida Group
Horizon Home Care Group AG (trading as Dovida)
Erlenweg 3,
CH 4310,
Rheinfelden,
Switzerland.
privacy@dovida.ie